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Summary Tables: Tables displaying number and
percent of responses to survey item; crosstabulations using demographic items (products
used, region, department); averages for all items with breakdowns by subgroup; open-ended
comments sorted by key customer or employee segments.
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Charts and Graphs: A variety of charts based on numerical results and categorized survey comments. Useful for comparing results
over time or between employee or customer subgroups.
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Key Drivers: Strategic analysis to identify key drivers of satisfaction and
loyalty, presented in "quadrant charts" to highlight priorities for improvement.
Annotated to aid interpretation. Separate charts can be prepared for distinct customer
segments or employee subcultures.
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360-feedback:Self-other comparisons and breakdowns by rater relationship.
Assess your organization's core competencies, or draw from our feedback survey library.
Full-color reports include detailed recommendations for improvement keyed to weakest
areas. Aggregate reports for planning targeted management training and leadership development.
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To discuss your project
requirements, call 877-666-2486, send email to
surveys@surveycompany.com or fill out our
information request form.
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