Periodically we add a few of our favorite questions here. And of course, if you have a question that is not answered here — or want to offer a different point of view — you are welcome to call us or send a us message. If we use your question, we will include your name and affiliation if you wish.

• What can we do to ensure a good response rate? We have no/limited resources for incentives.
• What is a good response rate, anyway?
• If we change our practices in response to survey results, can we expect our scores to go up?
• How can we best use the results?
• That sounds like a lot to keep track of. How can we ensure positive results?

For the answers to questions that may not be covered here, contact us at 877-666-2486 or send email to info@surveycompany.com.